In Miro it’s too easy to zoom out so far that you can't see your frames in the navigator. Mural’s board 'navigator' (for quickly moving around the board) seems to work a bit better than Miro’s.I haven’t assessed the accessibility of these apps, but it's fair to say that Mural falls at the first hurdle. Mural’s icons and text have very poor contrast levels, grey on grey.Miro has a second toolbar at the bottom left that is ostensibly (but not exclusively) for facilitators, whereas Mural positions the facilitator tools at the top of the page by the page title and page controls - more intuitive.It’s sometimes clumsy, for example hiding the text tool under the icon for 'Sticky notes'?! Mural's interface is a a bit of an acquired taste.The icons are sharp, the type handling is good, the layout is intuitive, and the animations are subtle and smooth. Miro has a very nice, crisp, fresh interface.Verdict: Mural wins by a whisker for it’s 'Summon’ feature. I’ve read that Miro’s video chat can’t handle many simultaneous participants. However in a workshop situation we still use Zoom. Miro also has a video chat feature, which is useful if two people are working on a board collaboratively.However, some users find it confusing switching backwards and forwards between the facilitators Zoom screen share and the whiteboard in their browser (especially when the screen share is of the same app!), so the 'Screenshare' and 'Summon' features are important. Typically, we use Zoom for conferencing and screensharing alongside Miro or Mural. This is a pretty killer feature and one that Miro is lacking. Mural has a cool feature called ‘Summon’ where the faciltator can force all the participants to the same view that she is looking at.Miro has a Screenshare mode to ensure that everyone is looking at the right place on the board - the participants do need to actively click the ‘Join’ alert to opt in.Miro has cards as well as sticky notes which are a bit more flexible and lend themselves to agile workshops and some user journey mapping.Where the Mural templates feel like they are 'user submitted', the Miro ones have a little extra polish. Miro has the same feature and roughly the same templates, but the implementation feels that bit slicker. Mural also has a ‘frameworks’ feature, which allows you to add template backgrounds for workshop exercises including grids, quadrants and bullseye diagrams and even 'retro' templates or 'Business Model Canvas' templates.Miro has a really nice feature to allow users to 'bulk-add' sticky notes.You can do this on Miro, but you have to add them to a frame first. Mural makes it a bit easier to reorganise a group's sticky notes into a nicely sorted grid.Both of these tools are excellent at facilitating group exercises: You can group them, vote for the best ones, and do all this while a timer counts down. On both Miro and MURAL, you write on digital sticky notes.
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